Refund Policy
Here’s a short, clean, and non-generic Refund Policy for Trendie — crisp enough for your website but still clear and professional:
At Trendie, we aim to make your shopping experience smooth and hassle-free. If something isn’t right, we’re here to help.
Returns & Eligibility
- Products can be returned within 3 days of delivery
- Items must be unused, in original packaging, and with all tags intact
- Certain items (like personal care or final sale products) may not be eligible for return
Refunds
- Once your return is received and inspected, your refund will be processed
- Refunds are issued to the original payment method
- It may take 5-7 business days for the amount to reflect in your account
Exchanges
- We offer exchanges only for damaged, defective, or incorrect items received
- Requests must be raised within 48 hours of delivery
Non-Returnable Cases
- Used or damaged products (not due to delivery issues)
- Missing original packaging or tags
- Requests raised after the return window